Returns & Exchanges
At Crunchi, we want you to love your high-performance, toxin-free beauty products. If you are not completely satisfied with your purchase, you may return or exchange eligible items within 30 days of the delivery date.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all lids are tightened to prevent leakage during transit.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your package.
- 4.Drop Off and Track
Hand your package to the designated carrier; once we receive and inspect your return, your refund or exchange will be processed within 5-7 business days.
