Frequently Asked Questions

Everything you need to know about clean beauty and your Crunchi experience.

What makes Crunchi products 'clean'?

We prioritize safety and efficacy by banning over 1,500 harmful ingredients. Our formulas are toxin-free, cruelty-free, and made with high-performing organic and natural ingredients.

How long does shipping take?

Orders are typically processed within 1-2 business days. Standard shipping within the continental U.S. usually takes 3-7 business days to arrive.

What is your return policy?

We want you to love your glow. If you are not satisfied, we offer a 30-day return policy on most products. Items must be in their original packaging and at least half full.

Are your products vegan and cruelty-free?

Yes! Crunchi is Leaping Bunny certified. We never test on animals, and the vast majority of our product line is 100% vegan.

Do you offer eco-friendly packaging?

Sustainability is at our core. We use glass primary packaging whenever possible to reduce plastic waste and ensure our shipping materials are recyclable.

How can I track my order?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.